Fairplay Payments Support

The Fairplay Payments Support section was created to provide the smooth and secure experience in all transactions. Although you may be topping-up money in your account or getting your winnings, our support team will offer you the necessary guidance all through.

Deposits

When any difficulty arises in relation to deposit, first make sure that you have used an accepted payment method and that account information is accurate. Most deposits appear immediately, although in unusual circumstances there can be hold-ups because of bank processing times or network problems. In case of the payment being debited, but not credited, please contact the Fairplay support team with your transaction information and we will fix the situation promptly.

Withdrawals

Withdrawal problems can always be ameliorated by ensuring you have completed your KYC and that all of your banking details are correct. Withdrawals are normally processed nationwide within the normal time frame but delays could arise because of verification check or banking time. In case you are waiting longer than you thought, contact our support team.

Secure Transactions

At Fairplay, we are focused on safe money transactions. Every deposit and withdrawal is encrypted and is made via trusted channels so your money is safe. Leverage the Fairplay Payments Support and rest assured your deposit and withdrawal processes can be made fast and efficient.